{"id":797,"date":"2024-07-23T10:09:26","date_gmt":"2024-07-23T03:09:26","guid":{"rendered":"http:\/\/tohovietnam.123websitedev.com\/?page_id=797"},"modified":"2024-09-19T08:17:24","modified_gmt":"2024-09-19T01:17:24","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/cuakhoa.123websitedemo.com\/en\/chinh-sach-doi-tra\/","title":{"rendered":"Return policy"},"content":{"rendered":"<h1>CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG TOHO VI\u1ec6T NAM<\/h1>\n<figure id=\"attachment_3040\" aria-describedby=\"caption-attachment-3040\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-3040 size-large\" src=\"https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-800x800.png\" alt=\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u1ed7i TOHO Vi\u1ec7t Nam\" width=\"800\" height=\"800\" srcset=\"https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-800x800.png 800w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-300x300.png 300w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-100x100.png 100w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-400x400.png 400w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-280x280.png 280w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-768x768.png 768w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1-12x12.png 12w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/1.png 900w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-3040\" class=\"wp-caption-text\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng TOHO Vi\u1ec7t Nam<\/figcaption><\/figure>\n<p>Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi\u00a0<strong>TOHO Vi\u1ec7t Nam<\/strong>! \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i c\u00f3 ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u1ed7i chi ti\u1ebft. Ch\u00ednh s\u00e1ch n\u00e0y b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a b\u1ea1n khi mua s\u1ea3n ph\u1ea9m t\u1eeb TOHO. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 th\u00f4ng tin c\u1ee5 th\u1ec3 v\u1ec1 \u0111i\u1ec1u ki\u1ec7n, quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 v\u00e0 b\u1ea3o h\u00e0nh.<\/p>\n<h2>I. \u0110I\u1ec0U KI\u1ec6N \u0110\u1ed4I TR\u1ea2<\/h2>\n<h3>1. \u0110\u1ed5i 1 \u0111\u1ed5i 1<\/h3>\n<p>Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho s\u1ea3n ph\u1ea9m g\u1eb7p ph\u1ea3i l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t, bao g\u1ed3m c\u00e1c l\u1ed7i k\u1ef9 thu\u1eadt ho\u1eb7c ph\u1ea7n c\u1ee9ng\/ph\u1ea7n m\u1ec1m. B\u1ea1n c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 trong v\u00f2ng\u00a0<strong>15 ng\u00e0y<\/strong>\u00a0k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/p>\n<h4>\u0110i\u1ec1u ki\u1ec7n ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3:<\/h4>\n<ul>\n<li>S\u1ea3n ph\u1ea9m c\u00f2n \u0111\u1ea7y \u0111\u1ee7 bao b\u00ec, th\u00f9ng h\u1ed9p v\u00e0 ph\u1ee5 ki\u1ec7n \u0111i k\u00e8m.<\/li>\n<li>T\u00ean s\u1ea3n ph\u1ea9m, model v\u00e0 m\u00e0u s\u1eafc ph\u1ea3i kh\u1edbp v\u1edbi h\u00f3a \u0111\u01a1n.<\/li>\n<li>S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n tem ni\u00eam phong.<\/li>\n<\/ul>\n<p>Ch\u00fang t\u00f4i\u00a0<strong>kh\u00f4ng h\u1ed7 tr\u1ee3 ho\u00e0n ti\u1ec1n<\/strong>\u00a0trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i l\u1ed7i.<\/p>\n<h4>Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3:<\/h4>\n<ul>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb bi\u1ebfn d\u1ea1ng, n\u1ee9t v\u1ee1 ho\u1eb7c h\u01b0 h\u1ecfng do kh\u00e1ch h\u00e0ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c l\u1eafp \u0111\u1eb7t v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch theo h\u01b0\u1edbng d\u1eabn.<\/li>\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 b\u1ecb can thi\u1ec7p, s\u1eeda ch\u1eefa b\u1edfi b\u00ean th\u1ee9 ba kh\u00f4ng ph\u1ea3i trung t\u00e2m b\u1ea3o h\u00e0nh c\u1ee7a TOHO.<\/li>\n<\/ul>\n<h2>II. QUY TR\u00ccNH \u0110\u1ed4I TR\u1ea2<\/h2>\n<p>Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 c\u1ee7a TOHO \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 sau:<\/p>\n<ol>\n<li><strong>Cung c\u1ea5p h\u00f3a \u0111\u01a1n v\u00e0 b\u1eb1ng ch\u1ee9ng s\u1ea3n ph\u1ea9m l\u1ed7i<\/strong>: Kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p h\u00f3a \u0111\u01a1n v\u00e0 h\u00ecnh \u1ea3nh ho\u1eb7c video ch\u1ee9ng minh s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i.<\/li>\n<li><strong>X\u00e1c nh\u1eadn l\u1ed7i<\/strong>: TOHO s\u1ebd ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn l\u1ed7i t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<li><strong>Ti\u1ebfn h\u00e0nh \u0111\u1ed5i s\u1ea3n ph\u1ea9m<\/strong>: Sau khi x\u00e1c nh\u1eadn l\u1ed7i, TOHO s\u1ebd \u0111\u1ed5i s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng \u0111\u01b0\u01a1ng cho b\u1ea1n.<\/li>\n<\/ol>\n<p>N\u1ebfu s\u1ea3n ph\u1ea9m kh\u00f4ng c\u00f3 s\u1eb5n, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c cao h\u01a1n. N\u1ebfu c\u00f3 ch\u00eanh l\u1ec7ch, b\u1ea1n s\u1ebd chi tr\u1ea3 ph\u1ea7n ch\u00eanh l\u1ec7ch \u0111\u00f3.<\/p>\n<figure id=\"attachment_3041\" aria-describedby=\"caption-attachment-3041\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-3041 size-large\" src=\"https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-800x800.png\" alt=\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u1ed7i c\u1ee7a TOHO Vi\u1ec7t Nam\" width=\"800\" height=\"800\" srcset=\"https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-800x800.png 800w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-300x300.png 300w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-100x100.png 100w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-400x400.png 400w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-280x280.png 280w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-768x768.png 768w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2-12x12.png 12w, https:\/\/cuakhoa.123websitedemo.com\/wp-content\/uploads\/2024\/09\/2.png 900w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-3041\" class=\"wp-caption-text\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng c\u1ee7a TOHO Vi\u1ec7t Nam<\/figcaption><\/figure>\n<h2>III. CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH<\/h2>\n<p>Sau 15 ng\u00e0y, s\u1ea3n ph\u1ea9m s\u1ebd \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh c\u1ee7a TOHO. Th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c ghi r\u00f5 tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh ho\u1eb7c h\u00f3a \u0111\u01a1n. Kh\u00e1ch h\u00e0ng c\u1ea7n gi\u1eef l\u1ea1i c\u00e1c gi\u1ea5y t\u1edd n\u00e0y \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3.<\/p>\n<h4>&gt;&gt;&gt;&gt;&gt;&gt; Th\u00f4ng tin chi ti\u1ebft: <a href=\"https:\/\/cuakhoa.123websitedemo.com\/en\/chinh-sach-bao-hanh\/\"><span style=\"color: #282828; background-color: #ffff00;\">Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0n<\/span><span style=\"background-color: #c0c0c0;\"><span style=\"color: #282828; background-color: #ffff00;\">h<\/span><\/span><\/a> &lt;&lt;&lt;&lt;&lt;&lt;<\/h4>\n<p>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u1ed7i c\u1ee7a\u00a0<strong>TOHO Vi\u1ec7t Nam<\/strong>\u00a0\u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ec3 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i cam k\u1ebft h\u1ed7 tr\u1ee3 nhanh ch\u00f3ng trong qu\u00e1 tr\u00ecnh \u0111\u1ed5i tr\u1ea3. N\u1ebfu b\u1ea1n g\u1eb7p v\u1ea5n \u0111\u1ec1 g\u00ec trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e3y li\u00ean h\u1ec7 v\u1edbi TOHO ngay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n.<\/p>\n<p><strong>C\u1ea3m \u01a1n b\u1ea1n \u0111\u00e3 ch\u1ecdn TOHO Vi\u1ec7t Nam. Ch\u00fang t\u00f4i mong mu\u1ed1n \u0111\u1ed3ng h\u00e0nh c\u00f9ng b\u1ea1n!<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG TOHO VI\u1ec6T NAM Ch\u00e0o m\u1eebng b\u1ea1n \u0111\u1ebfn v\u1edbi\u00a0TOHO Vi\u1ec7t Nam! \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, ch\u00fang t\u00f4i c\u00f3 ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng l\u1ed7i chi ti\u1ebft. Ch\u00ednh s\u00e1ch n\u00e0y b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a b\u1ea1n khi mua s\u1ea3n ph\u1ea9m t\u1eeb TOHO. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 th\u00f4ng tin&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/pages\/797"}],"collection":[{"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":4,"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/pages\/797\/revisions"}],"predecessor-version":[{"id":3043,"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/pages\/797\/revisions\/3043"}],"wp:attachment":[{"href":"https:\/\/cuakhoa.123websitedemo.com\/en\/wp-json\/wp\/v2\/media?parent=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}